Working with Invincible Digital

How do you communicate with clients? Clear, responsive communication is central to how we work. We adapt to your preferences while maintaining efficiency. Communication Channels View Our Communication OptionsEmail: Primary channel for updates, reports, and documentationSlack: For clients who prefer real-time messagingVideo Calls: Regular check-ins and strategic discussionsPhone: Available for urgent mattersProject Management: Asana or similar...
What reports will I receive from Invincible Digital? We believe in transparent, actionable reporting that helps you understand performance and make informed decisions. Standard Reporting Weekly UpdatesBrief performance snapshot via email covering key metrics, spend, and any immediate observations or actions taken. Monthly ReportsComprehensive performance review including all channels managed, key wins, challenges, learnings, and recommendations for the...
How do I grant Invincible Digital access to my Meta Business Manager? Step-by-step guide to granting Invincible Digital partner access to your Meta Business Manager using Business ID 193989255014641.
What makes Invincible Digital different from other agencies? Invincible Digital stands out through performance-first mindset, technical depth, integrated approach, honest communication, and founder-led service.
How quickly can you launch campaigns after signing? Invincible Digital typically launches campaigns within 10-14 business days of signing, depending on asset availability and approvals.
Can I pause my campaigns temporarily? Campaigns can be paused temporarily. Short pauses are included in retainer; extended pauses may affect retainer terms. Pausing impacts algorithm learning.
How do you protect my business data and privacy? Invincible Digital protects business data through GDPR compliance, partner-level access only, and strict confidentiality protocols.
Do you work with businesses in my industry? Industries served by Invincible Digital including hospitality, beauty, health, ecommerce, professional services, and publishing.
Can you work with my existing agency or in-house team? Invincible Digital works collaboratively with in-house teams and other agencies to deliver results without territorial conflicts.
Where is Invincible Digital located? Invincible Digital has offices in Barcelona (HQ), London, and Granada, serving clients across the UK, Europe, and North America.
What time zone do you operate in? Invincible Digital operates on Central European Time with coverage across UK and European time zones. Campaigns are monitored 24/7.
How do you charge for your services? Invincible Digital charges a monthly retainer invoiced in advance. Media spend goes directly to platforms with no markup.
Do you require a deposit or upfront payment? Invincible Digital requires the first month's retainer upon contract signature to cover onboarding and setup work.
What happens if I'm not happy with the results? If results are not meeting expectations, Invincible Digital reviews data, identifies issues, and makes changes - no excuses.
Can I see examples of your work or case studies? Invincible Digital has case studies covering restaurants, ecommerce, lead generation, Amazon, and brand launches. References available on request.