Having your ad account disabled is disruptive but often recoverable.
Common Causes
- Policy violations (repeated or severe)
- Suspicious payment activity
- Unusual account behaviour
- Linked to another disabled account
- Circumventing systems
How to Check
Go to Account Quality in Business Manager to see any issues or restrictions.
Recovery Steps
- Review the reason for disabling
- Fix any identified issues
- Request a review through Account Quality
- Provide documentation if requested
- Wait for Meta's response (can take days to weeks)
Prevention
- Follow advertising policies strictly
- Use secure, consistent payment methods
- Do not share account access broadly
- Avoid aggressive tactics that could appear spammy
If Recovery Fails
You may need to create a new Business Manager and ad account. This should be a last resort.